6月24日
I just got my new Motorla Q phone thought I could finally get my contacts and mail delivered to me while I'm on the move. I can do it via Pocket MSN, but I was hoping to do it via Outlook - Does anyone know if this can be done???
Richard
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New release is Live!
The team is proud to introduce the latest release of Windows Live Custom Domains for you to try out. Visit the new site at http://domains.live.com. We have worked hard to incorporate your feedback into this release, and want to thank all of you for trying our service during the Beta period.
Here are the major highlights of this release:
- The most noticeable improvement is in the user interface. We think the new UI will make navigation easier than ever.
- We've introduced an exciting new feature called Open Membership (more details below).
- We've improved our error messages and added contextual Help.
- We've increased our browser support to include Firefox and the upcoming IE7. And we work on Mosaic and Opera (these 2 browsers not officially supported).
Open Membership will allow you to create e-mail accounts in your domain directly from your website. This is a great way for clubs and affinity groups to reach out to a broad audience and create communities of users with your domain name included in their Windows Live ID. And all you have to do is register your domain with the service, select Open Membership, and add webpage code that we provide to allow users to sign up. Let us know what you think about this new feature.
We hope you enjoy the improved service. Note that we have closed down comments on this blog site since we want to devote the site to announcing updates. We still value your feedback and encourage you to visit our feedback site and our new developer site.
Thank you,
WLCD Team
10月18日
Today I had the great pleasure of coding against Sql Server 2005 and some nice managed stored procedures. Really interesting calling a stored procedure that has VB.Net in it, just a little strange. Need to work out how to debug those assemblies after they have been deployed to the server - had to work a couple of hours to find a bug.
One early stopage was the use of object.dispose within a CLR procedure. That is a no-no and SQL will not let you deploy it! Thanks
Bob Beauchemin for blogging about that little jewel of knowledge!
I'm heading home - think I can get 7 hours of sleep tonight!
10月12日
Man, another long day at work - started at 8:30am - finishing just about midnight. Why do IT people have to work this hard? Everything is once again new, and I'm on another vertical learning curve. I wonder how many lawyers have to relearn their boilerplate templates every 3-6 months? Why do they get to charge in the $100 per hour, while IT professionals can't? Just can't figure that one out, other than their industry has been around a lot longer - and the material is so dry!
I'm heading home for my 6 hours, before I get to do it all again. The fun of it!

At least I'm busy, but why can't there be a happy medium?
10月8日
Ok, I'm learning about linking between blogs as I would really like to understand it 100% - so I'm going to do some cross linking between my blogs to understand it!
10月7日
Hell - I'd take that challenge in a second....in fact...check out my posting at my CMM blog..I would love to work on/with Microsoft on how we could help consumers take control of marketing...It's a very,very big dream and I would need lost of help to get there. Interested? Give me a minute, and I'll buy my own plane ticket...
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A challenge for Mini-Microsoft
I’ve been reading the mini-Microsoft blog for a few weeks now. Although it was brought to my attention through the tremendously negative Business Week article, I’ve really been enjoying the thinking on the mini blog and others comments (Dare and Scoble) and wanted to share a few thoughts – and issue a challenge to mini.
Before I get to that -- I must admit that I was pleased to have our team called out as a bright spot in the Business Week article: “Indeed, there are areas of excitement within Microsoft. One is MSN, the internet operation, where the search group is the underdog competing against Google.” I’m glad that our fun, customer focused, entrepreneurial environment got mentioned. It’s still amazing to me how far our reputation has changed since two years ago – and so much is still yet to come J
No Birds
2 ½ years ago, I was asked to be the technical leader for a new team that would build from scratch a world-class search engine. Google already had a huge lead in quality and market share – and many people within Microsoft said “no way” or “Ken, you’re taking a no-win job” or “MSN doesn’t have the technical skills” or even “you’re going to have to use Linux…” I call these people the “no-birds”.
Now, it’s important to distinguish the no-birds from people who are constructively criticizing. No-birds are usually very creative and intelligent people, but their efforts are misguided. All they care about is shooting down ideas. They take pride in talking loudly, getting listened to, and are content measuring their impact based on any change in a plan – even if it’s just making things so confusing that nothing gets done. They secretly are happy when things are screwed up. They are worthless.
Constructive criticizers are people who point out weaknesses so that things can get better. They feel bad pointing out a problem without proposing a specific solution. Their ego’s are on the line with the team’s success. They are vital.
Is mini a “no bird” or a constructive criticizer? 2 ½ years ago, would mini have said it’s great that Microsoft is trying as hard as it possibly can to build the world’s best search engine? Or griped that there’s too much work to do, screamed about how we missed the boat on search, and pointed out 498 ways Micro
10月1日
I thas been awhile since I added an entry here...but I've decided to make this my personnel blog. I've created another blog where I'm going to make a dedicated effort to blog about customer loyalty and how merchants can use loyalty systems to differenciate themselves....its over at http:\\consumermanagedmarketing.dabu.com ...I'm going to use this blog to talk about my family and personel experiences...
Talk to you later!
Richard
Have you ever been short change when you are making a purchase? Here's a story of what a dime will cost one store owner. http://customerservicepoint.blogspot.com/2005/05/cost-of-one-dime.html
I totally agree with you, but did the guy recognize you as a regular customer?
An inconcievable as it may seem, 99% of most businesses simple do not recognize their own customers